Bill Doskoch: Media, BPS*, Film, Minutiae

Curated knowlege, trenchant insights & witty bon mots

The tyranny of algorithms – Is news next?

CBC contributor Ira Basen had a major feature published in the Nov. 27 Globe and Mail about the growing power of algorithms in the human decision-making process.

I pull out an excerpt that’s journalism-related:

In journalism, the judgment of editors is also yielding to the authority of algorithms. “I don’t give people what they want,” Esquire editor David Granger boasted this year at a forum in Toronto.

“I want to give them what they never could have expected.”

But editors such as Mr. Granger can misjudge their readers’ appetites and interests, and ultimately lose money. Meanwhile, their corporate bosses notice that the same massive databases being used to determine our credit worthiness could also predict what stories we will read or watch on TV.

Want to eliminate the guesswork about what audiences want? Just look at the topics they are searching for and serve up stories to match.

Short-circuiting our more complicated desires

Christopher Anderson, who teaches at the City University of New York, is not convinced that using search engines to “give people what they want” is really a step forward.

“I think it’s dangerous when you boil down what people want to a simple mathematical formula,” Mr. Anderson says. “The real danger of these algorithms is that they’re reducing the scope of what ‘want’ means. Want is complicated, and it’s more complicated than clicking on a link.”

The story didn’t mention that Google News is already assembled by algorithm.

From my archives:

Addendum

CBC Radio One’s The Sunday Edition broadcast the radio documentary version of Basen’s feature on Dec. 5. It played in Hour 2.

Mon, November 29 2010 » Main Page, Media

2 Responses

  1. brian moffatt December 5 2010 @ 9:34 am

    not sure the current algorithms aren’t just quicker than the old ones – market research etc.

  2. Bill D December 5 2010 @ 5:29 pm

    True, and ultimately, we all have decision-making algorithms in our own minds.

    Our conceit as humans is that we think our personal algorithm is better than everyone else’s.

    In some cases, it is — for making decisions about yourself.

    But when it comes to music, for example, is there any evidence to suggest that human-programmed music radio garners a bigger audience than a station using algorithm-generated playlists?

    Google News has steadily improved over time and probably works well when you have lots of news orgs covering the same topic.

    Where machine-driven algorithms have some work to do is in niche markets and for recognizing stories that have the potential to explode on the news agenda — but haven’t yet.

    Perhaps that day will come.